Penelope listened carefully to what it was we were looking for in a home and respected our budget. Using her extensive knowledge of the area she was able to narrow down our search to homes that truly fit our criteria. During negotiations with the seller we had many hurdles to overcome and she handled them patiently and professionally. We were able to easily contact Penelope via email, phone and text and never had to wait long for a response. We would definitely recommend Penelope to anyone looking for a home on Shelter Island.